Help Centre

87bet Frequently Asked Questions

Everything you need to know about registering, depositing via bKash and Nagad, withdrawing funds, cricket betting rules, bonuses, and account security on the 87bet platform — answered clearly in one place.

25 Questions Answered
5 Topic Categories
24/7 Support Available
18+ Players Only

This FAQ page covers the most common questions asked by 87bet players across Bangladesh — from Dhaka and Chittagong to Sylhet and Khulna. Browse by category below to find quick, clear answers about account setup, payments via bKash, Nagad, and Rocket, cricket and slots gameplay, bonus terms, and our responsible gaming tools. If your question is not listed here, our support team is available 24/7 at [email protected].

Quick Registration

Open a verified 87bet account in under two minutes using your mobile number and a valid NID. Deposits via bKash, Nagad, or Rocket available immediately after signup.

Instant Payments

Deposit and withdraw seamlessly with bKash, Nagad, Rocket, Upay, and major Bangladeshi banks. Most mobile wallet transactions complete within 5 to 15 minutes.

Cricket & Live Betting

Bet on BPL, IPL, T20 World Cup, and Bangladesh Tigers matches with live in-play markets updated ball by ball. Pre-match and live odds across all major formats.

Generous Bonuses

New players receive a welcome bonus on their first deposit. Reload promotions, free spins, and loyalty rewards are available to all active 87bet account holders.

Secure & Fair

All transactions are protected by 256-bit SSL encryption. Casino games from Pragmatic Play, Evolution Gaming, and NetEnt use certified RNG technology for verified fairness.

24/7 Support

Our Bangladesh-focused support team is available around the clock via live chat and email. Responsible gaming requests — including self-exclusion — are processed within one hour.

Account & Registration

5 Questions
Q

How do I create an account on 87bet?

Creating an account on 87bet takes less than two minutes. Visit 87bet.bio, click the registration button, and fill in your username, email address, mobile number, and preferred currency (BDT). You will need to confirm you are aged 18 or above before your account is activated. Once registered, you can log in immediately and make your first deposit via bKash, Nagad, or Rocket.

Q

What documents do I need to verify my 87bet account?

87bet may request identity documents as part of its KYC (Know Your Customer) process. Accepted documents include a valid National ID card, passport, or driving licence. You may also be asked to provide proof of address (a utility bill or bank statement dated within the last three months) and proof of ownership of your payment method, such as a screenshot of your bKash or Nagad account registered under your name.

Q

I forgot my 87bet password — how do I reset it?

To reset your 87bet password, click the "Forgot Password" link on the login page and enter the email address or mobile number registered to your account. A reset link or OTP will be sent to you. Follow the instructions to set a new password. If you do not receive the reset message within five minutes, check your spam folder or contact the 87bet support team at [email protected].

Q

Can I have more than one 87bet account?

No. 87bet strictly permits one account per person, per household, and per device. Operating multiple accounts is a violation of the platform's Terms and Conditions and may result in all associated accounts being permanently suspended and balances forfeited. If you believe a duplicate account has been created in error, contact the support team immediately to resolve the issue.

Q

How do I close my 87bet account permanently?

To permanently close your 87bet account, contact the support team via live chat or email at [email protected] and request account closure. Any remaining balance will be returned to your registered payment method (bKash, Nagad, Rocket, or bank account) within 3 to 5 business days. Permanent closure cannot be reversed, so please ensure you have withdrawn all funds before submitting the request.

Deposits & Withdrawals

6 Questions
Q

How do I deposit money into my 87bet account using bKash?

To deposit via bKash on 87bet, log in to your account, navigate to the Deposit section, and select bKash as your payment method. Enter the deposit amount (minimum ৳200), then follow the on-screen instructions to complete the bKash Send Money transaction to the provided 87bet merchant number. Your account balance is typically credited within 5 to 15 minutes of a successful bKash transaction.

Q

How long does a Nagad deposit take on 87bet?

Nagad deposits on 87bet are processed almost instantly — most players see their balance updated within 5 minutes of completing the Nagad Send Money transfer. During peak hours or periods of high transaction volume, it may occasionally take up to 15 minutes. If your deposit has not appeared after 30 minutes, contact 87bet support with your Nagad transaction ID and the amount deposited.

Q

What is the minimum deposit amount on 87bet?

The minimum deposit amount on 87bet is ৳200 for mobile wallet methods including bKash, Nagad, Rocket, and Upay. For bank transfers via Dutch-Bangla Bank, BRAC Bank, City Bank, or other partner banks, the minimum deposit is ৳500. There is no maximum deposit limit for standard accounts, though large deposits may trigger an additional verification check as part of our responsible gaming and compliance procedures.

Q

What is the minimum withdrawal amount on 87bet?

The minimum withdrawal amount on 87bet is ৳500 for all supported payment methods, including bKash, Nagad, and Rocket. Withdrawals to bank accounts (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank) have a minimum of ৳1,000. To process a withdrawal, your account must have passed the KYC verification stage and any active bonus wagering requirements must be fully met before the funds are released.

Q

How long does a withdrawal from 87bet take?

Most withdrawals from 87bet to bKash, Nagad, or Rocket are processed within 1 to 4 hours during business hours (9:00 AM to 11:00 PM BST). Bank transfers to Dutch-Bangla Bank, BRAC Bank, or other partner banks typically take 1 to 3 business days. Withdrawal requests submitted during off-hours or on public holidays (including Eid) may experience slightly longer processing times.

Q

Does 87bet charge fees on deposits or withdrawals?

87bet does not charge any internal platform fees on standard deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, Rocket) or bank may apply their own transaction fees for Send Money or transfer services — these are set by the payment provider, not by 87bet. To avoid unexpected charges, check your wallet provider's fee schedule before initiating a transfer.

Games & Gameplay

5 Questions
Q

How do I bet on cricket matches on 87bet?

To bet on cricket on 87bet, log in to your account and navigate to the Cricket section from the main menu. You will find pre-match and live in-play markets for BPL, IPL, T20 World Cup, Test matches, and One Day Internationals featuring the Bangladesh Tigers. Select your match, choose a market (match winner, top batsman, total runs, etc.), enter your stake in BDT, review the odds, and confirm your bet.

Q

What types of cricket bets can I place on 87bet?

87bet offers a wide range of cricket betting markets. Popular options include match winner, toss winner, top batsman, top bowler, total runs (over/under), number of sixes, method of dismissal, and individual player performance markets. For BPL and IPL matches, 87bet also offers ball-by-ball live betting where odds update in real time as each delivery is bowled.

Q

Is 87bet fair — how do I know the games are not rigged?

All casino games on 87bet — including slots from Pragmatic Play, Microgaming, and NetEnt, and live dealer games from Evolution Gaming and Ezugi — use certified Random Number Generator (RNG) technology that is independently verified for fairness. 87bet operates with SSL encryption across all transactions and is committed to transparent, fair-play standards. You can review each slot's published Return to Player (RTP) percentage in the game information panel.

Q

Can I play 87bet games on my mobile phone?

Yes, the entire 87bet platform is fully optimised for mobile play on both Android and iOS devices. No app download is required — simply visit 87 bet.bio in your mobile browser (Chrome or Safari recommended) and the site adapts automatically to your screen size. All features, including deposits, withdrawals, cricket betting, live casino, and slots, are available on mobile.

Q

What is the Return to Player (RTP) on 87bet slots?

The RTP on 87bet slots varies by game and game provider. Most slots from Pragmatic Play, NetEnt, and Microgaming available on 87bet have RTPs ranging from 94% to 97.5%. You can check the specific RTP for any slot by opening the game's information or paytable screen. Higher RTP slots statistically return more to players over the long term, though individual session outcomes are always determined by the certified RNG.

Bonuses & Promotions

5 Questions
Q

What is the welcome bonus on 87bet and how do I claim it?

87bet offers a welcome bonus for new players on their first deposit. To claim it, register a new account, make your first qualifying deposit, and opt in to the welcome offer during the deposit process. The bonus amount and terms — including the minimum deposit threshold and wagering requirement — are displayed in the Promotions section of the platform. Always review the full bonus terms before claiming.

Q

What is a wagering requirement and how does it work on 87bet?

A wagering requirement specifies how many times you must bet the bonus amount before you can withdraw any winnings generated from it. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in total bets before the bonus funds become withdrawable. On 87bet, wagering requirements and eligible games are clearly stated in each bonus's terms and conditions. Sports bets and casino games may contribute at different rates.

Q

Do 87bet bonuses expire?

Yes, most 87bet bonuses carry an expiry window — typically 7 to 30 days from the date the bonus is credited to your account. If the wagering requirement is not completed within this window, the bonus and any associated winnings will be forfeited. The exact expiry period is always stated in the individual bonus terms. Log in to the Promotions section of your 87bet account to view your current active bonuses and their remaining validity.

Q

Does 87bet offer free spins promotions?

Yes, 87bet periodically offers free spins promotions on selected slots, particularly tied to new game launches from providers like Pragmatic Play and NetEnt. Free spins may be included as part of the welcome bonus package or awarded as standalone reload promotions. Any winnings from free spins are subject to the wagering requirements stated in the relevant promotion. Check the Promotions section of your 87bet account regularly for current free spins offers.

Q

Can I use Rocket (Dutch-Bangla Mobile Banking) to deposit on 87bet?

Yes, Rocket (Dutch-Bangla Mobile Banking) is a fully supported deposit and withdrawal method on 87bet. The process is the same as bKash and Nagad — select Rocket in the Deposit section, enter your amount, and complete the Send Money transfer to the provided 87bet number. Rocket deposits are credited within 5 to 15 minutes. Withdrawals to Rocket follow the same timeline as other mobile wallet methods.

Safety & Responsible Gaming

4 Questions
Q

Is 87bet safe to use in Bangladesh?

87bet is committed to providing a safe, secure, and reliable platform for Bangladeshi players. The site uses 256-bit SSL encryption to protect all data transmissions and financial transactions. Player funds are held separately from operational funds, and all casino games are sourced from internationally certified providers. 87bet does not share your personal information with third parties without consent, as outlined in its Privacy Policy.

Q

What is the minimum age to play on 87bet?

The minimum age to register and play on 87bet is 18 years old. This is a strict, non-negotiable requirement that applies to all players regardless of location. 87bet verifies player age during the KYC process and reserves the right to request government-issued ID at any time. Any account found to belong to a person under 18 will be immediately closed and any deposited funds returned without payment of winnings.

Q

How do I self-exclude from 87bet if gambling is becoming a problem?

If you feel that gambling is negatively impacting your life, 87bet's self-exclusion tool allows you to suspend your account for a minimum of 6 months or indefinitely. To activate self-exclusion, contact the 87bet support team via live chat or email at [email protected] and request the exclusion. Your account will be suspended within one hour and your remaining balance returned to your payment method within 3 to 5 business days.

Q

How do I set deposit limits on my 87bet account?

Deposit limits on 87bet can be set on a daily, weekly, or monthly basis to help you manage your spending. Contact the 87bet support team at [email protected] to request a deposit limit. Limits take effect immediately once applied. If you wish to increase a previously set limit, a mandatory 7-day cooling-off period applies before the increase becomes active — this delay is intentional to protect players from impulsive decisions.

Still Have Questions? We Are Here.

Now that you have browsed our FAQ, take the next step. Explore cricket betting markets, spin the slots, or join the 87bet live casino — our team is available around the clock if you need any further assistance.